History of Disability Advice West Lancs

  • 2008
    Moved to Whelmar House.
  • 2007
    News Item. Click to view Awarded £500,000 from the Big Lottery Fund under the Advice Plus scheme – for five years – about £100,000 a year.
    Not only part securing the paid staff’s jobs for the next five years, this also provided the money to recruit two new part-time welfare benefits advisers.
    A part of this bid was the setting up of three new outreaches.
  • 2006
    A third bid submitted to the Big Lottery Fund for a five-year £500,000 sustainability project.
  • 2005
    News Item. Click to view
    IN 2005, our video conferencing project was launched with the personal tuition of Noel Edmonds.
    The same year also saw the start of the 'Alternative Office' pilot with the Department for Work and Pensions. News Item. Click to view News Item. Click to view
  • 2004
    Launch of new three-year Business Plan, award of a new £257,909 Big Lottery Fund grant for new staff and achievement of the disability symbol (fourth quality mark).
  • 2003
    The Helpline was featured seventeen times on Granada Action on TV and was the first organisation in the UK to be awarded the DIAL UK Quality Mark; the last of the former Business Plan’s objectives was achieved.
  • 2002
    Twenty-first Anniversary celebration, outreach launch and achievement of the Community Legal Services Quality Mark at General Help Level comprising disability and welfare benefits case work.
    News Item. Click to view News Item. Click to view
  • 2001
    Award of three-year £132,189 Community Fund grant and recruitment of two welfare benefits advisers.
  • 2000
    Strategy Day held to produce a new three-year Business Plan formulated by new manager.
  • 2014
    In February 2014 we received a Lloyds Bank Foundation grant towards information and research work.
    News item. Click to view
  • 2014
    In January, we received a £62,700 grant from the Henry Smith charity. News item. Click to view
  • 2013
    IN October we were awarded £289,664 Big Lottery Fund grant to support our new activities for the next three years.
    News item. Click to view
    Our proposed re-launch and re-brand has been successfully implemented.
  • DAWL logo and header
  • 2012
    Independent consultancy carried out a complete review at the Charity's invitation.
  • 2011
    During our 30th anniversary year our 5-year Lottery bid was extended to a 6th year. We were awarded the Queen's Award for Voluntary Service in 2011.
  • News Item. Click to view News Item. Click to view
  • 2010
    Nominated for the Queen's Award and successfully retained the CLS Quality Mark and the Disability Tick symbol.
  • 2009
    Our new project "Client-led, Volunteer-Focused," is launched, funded by a three-year £42,950 SCOPE bid to maximise our volunteer capacity. Only one application from every eleven was successful and we were one of those funded.

The 1990's

  • 1995
    Obtained core funding from Joint Finance, making the development worker full-time.
  • 1994
    Helpline becomes the first group in Lancashire to meet Access Lancashire's Core Standards.
  • 1993
    Launch of the home visiting form-filling service for housebound disabled people and core funding secured from West Lancashire Borough Council.
  • 1992
    A part-time development worker recruited, via a three-year RADAR grant and DIAL West Lancashire renamed the West Lancs Disability Helpline due to confusion with DIAL A RIDE.
  • 1999
    Moved into shop front premises via a three-year Northern Rock Foundation grant and a new in-house computer-based enquiry software system installed.
  • 1998
    Recruitment of a part-time information officer via a three-year Lloyds TSB Foundation grant.
  • 1997
    The Helpline dealt with 1,097 enquiries and generated £250,000 welfare benefits income for clients in need.
  • 1996
    Part-time secretary recruited to help meet rising demands and a partnership formed with the Association for the Mentally Infirm and Elderly for fund-raising assistance.

The 1980's

  • 1987
    Obtained core funding from Lancashire County Council & moved into Skelmersdale Library.
  • 1981
    Carole Jones, a local disabled woman, set up a service from her own home to give advice to disabled people and carers as no such service existed.
    DIAL West Lancashire was established as a charitable Trust.