What we do

The following are just a few of the areas that we cover. If the subject you are interested in is not listed, please contact us and our volunteers are always willing to help find the information you need.

benefit advice

Welfare Benefits

We can provide computer-assisted benefits checks, advice and form-filling, fully tailored to individual needs.

Legal advice

Tribunal Representation

We can provide limited telephone advice relating to appeals.  Unfortunately we can no longer accompany clients to appeals.

community care

Community Care

We can give information on paying for home care, the Independent Living Fund and Direct Payments and refer to the relevant agencies as appropriate.

housing advice

Housing Options

Provision of information regarding appropriate accommodation, Housing Benefit, Council Tax Benefit and Local Housing Allowance.

blue badge


If you need to know about the Blue Badge Scheme, the Motability Scheme, accessible transport or any mobility issue that can help you plan your journey, we have information that can help.